Effective Date: June 9, 2025
At Bold Move Integrative Wellness, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide through our website and through our use of HelloNote, our electronic medical records and scheduling platform.
1. Information We Collect
We collect the following personal information from individuals who visit our website or use our services:
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First and Last Name
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Email Address
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Phone Number
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State of Residence
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Preferred Method and Time of Meeting (in-person, virtual, phone call, etc.)
Additionally, if you are a patient, medical and scheduling information may be collected and stored securely through our HIPAA-compliant third-party platform, HelloNote.
2. How We Use Your Information
We use the information we collect to:
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Schedule physical therapy consultations and appointments
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Contact you with updates about your care or our services
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Respond to inquiries and requests
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Improve our website and services
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Maintain secure and accurate medical records (via HelloNote)
We do not sell or rent your personal information to third parties.
3. Use of HelloNote
We use HelloNote, a HIPAA-compliant electronic medical records (EMR) system, to manage patient information, documentation, and communication related to care. All personal health information (PHI) stored in HelloNote is protected according to federal privacy laws.
You can read more about HelloNote’s privacy and security practices by visiting: https://hellonote.com/privacy-policy/
4. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:
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Secure socket layer (SSL) encryption on our website
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Restricted access to patient records
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Use of HIPAA-compliant platforms for storing and processing PHI
5. Your Rights
Depending on your state of residence and applicable laws, you may have the right to:
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Access the personal information we hold about you
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Request corrections to your information
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Request deletion of your personal data (subject to healthcare recordkeeping requirements)
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Opt-out of certain communications
To exercise any of these rights, please contact us at [email protected].
6. Third-party Services
Our website may contain links to third-party sites or services not governed by this policy. We are not responsible for the privacy practices or content of those third parties.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of our services after changes means you accept the updated policy.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact: [email protected].